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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.
The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.
Advertising allows you to promote your business to potential and existing customers. There are many forms of advertising: direct mail, email marketing, online and print advertising, leaflets, outdoor advertising on billboards and buses or sponsorship.
Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.
Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.
Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.
PR can be especially cost-effective for small businesses. However, you also need to act quickly to manage any bad press. Discover how you can get media coverage online and via the local press.
Mailings can take the form of emails, leaflet door drops or postal mailings of brochures, letters and other printed materials. Mailings can be highly targeted (to specific targets on a database) or more generic (to all the households in your local area).
Mailings can be an effective and low-cost way to raise awareness and bring in new local customers. They can also be used to stay in touch with existing customers and promote offers or share business news. Our guides will help you plan a mailing campaign, and explain how to legally build and use a mailing database and what to look for when buying a mailing list.