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How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

The internet has transformed business marketing. No matter what you do, the internet is likely to be at the heart of your marketing strategy.

Social media is firmly established as a marketing tool. Having a presence opens up new lines of communication with existing and potential customers.

Good advertising puts the right marketing message in front of the right people at the right time, raising awareness of your business.

Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.

Sales bring in the money that enables your business to survive and grow. Your sales strategy will be driven by your sales objectives.

Market research exists to guide your business decisions by giving you insight into your market, competitors, products, marketing and your customers.

Exhibitions and events are valuable for businesses because they allow face-to-face communication and offer opportunities for networking.

Marketing essentials

How to create a marketing plan for your small business - build a brand, target customers and set prices that will maximise sales.

Resource topics

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A guide to essential strategies that micro-businesses can adopt to propel their business growth including networking and partnerships, technology and branding.
What can you do when your marketing strategy is not hitting the mark? The experts from Mediahawk share four steps you can take to revitalise your activity and results.
As consumers become increasingly environmentally conscious, businesses need to adopt more eco-friendly practices. Businesses must also adopt green marketing to promote their green credentials.
Brand experience is no longer optional but is a strategic imperative for small businesses aiming for sustainable growth. Discover how working with a brand experience agency is important.
If customers don't know you exist, they won't buy your goods or services. Here are five tips to make your business stand out in the crowd and become more visible to prospective customers.
No matter how well you plan your marketing, there are always factors that can derail your plans. We look at the six factors that can adversely influence your marketing.
Any business needs to keep a steady flow of customers coming through its doors - and loans agencies are no exception. How to attract more clients.
The statement “made in Britain” carries a lot of kudos with some overseas customers. So how can you cash in on that positive association?
It's tough in a recession, but what about surviving two world wars, and the Great Depression? Meet the businesses that have been through it all.
Does your business need an image make-over? Refresh your firm by improving everything from your website, logo and premises to your customer service.
It’s not easy marketing any business. You have to take risks and sometimes they don’t pay off. But your mistakes can provide valuable lessons.
How to encourage creative thinking in your business by being open to new ideas, brainstorming and rewarding problem-solving
Hiring a freelance graphic designer can ensure that your business looks professional in its branding, in marketing materials and online; but how do you find the right designer?
Marketing and sales recruitment is a vital part of building a solid marketing and sales team that can move your business to the next level.
Creating a loyal band of customers through good service is a great achievement, but you've got to keep working at your relationship. Find out how.